Hair
Extensions
100% Human Virgin Hair
PRODUCT DETAILS
All product are 100% Virgin human hair extension
- Component: Wholesale 100% Human Virgin Hair
- Many kinds: Wave, Straight, Clip in, Tape in, Itip, Wig, Closure, Frontal Beautiful and strong hair
- No tangle, split, shedding.
- Length: 10 inches to 32 inches
- Many colors: Black, Brown, Yellow, White, Red, Blue and Mix color..
UP TO 30% OFF
Hair origin
All product are 100% Virgin human hair extension
- Our material hair is collected from healthy donors who have long hair and want to sell them. Most of them use the components from nature like herbs instead of using chemicals for their natural hair. So we can guarantee the quality of our hair extensions.
Commitment to quality
All product are 100% Virgin human hair extension
- Our hair is 100% Vietnamese woman hair who mostly doesn't drink, doesn't smoke, and lives a healthy Asian lifestyle. The hair is smooth, soft and natural. This hair is tangle-free... They are available for us to choose any types of hair that you want (For example: style, dye or bleach or perm…)
- You can use heat to style your hair
- Durability 1-3 years if the hair is well taken care of
the processing and shipment time
In normal we often need 3-5 days. Delivery time according to the carrier added 4-6 days.
UP TO 30% OFF
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Q&A
How to place an order?
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Sen us a message about your order inquiry details via “contact form”, or you can email us directly at: sales@authentichair.vn, WhatsApp: +84962.919391
Where is the product shipped from? What is the cost of shipping?
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All our products are shipped from Vietnam. We ship orders using UPS, DHL, Fedex.. We do offer expedited shipping at the cost of customer’ expense and estimated delivery cost/time vary depending on which kind of service is chosen, weight of package, and delivery destination
Mode of payment
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Once you have confirmed the price, you can pay for your order by Paypal, Xoom, Western Union, Money Gram, … Please contact us for payment support. Once the payment is completed, we will inform you as soon as possible
How long does the return policy last?
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We will provide a refund on hair extensions within 30 days of the date that you receive your hair extensions.
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4.9
VOTED BY OVER 2000+ PEOPLE
100% genuine product
Return within 30 days
CUSTOMER COMMENTS
WHAT CUSTOMERS SAY ABOUT US PRODUCTS
THANK YOU
We have received your order, your order will be shipped in the next few days, please track your email (or whatsapp).
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SOME OF FAQ RELATED TO OUR RETURN POLICY
We are willing to provide you returns and exchanges within 30 days on all sets that have not been installed, worn, or tampered with in any situation.
One thing you should remember is that all our products are made of 100% natural human hair.
Besides, each bundle comes from individual people, therefore, we cannot exchange same 100% at all of the hair color or texture. However, we will try our best to find out the best matches to meet your requirements. You can always check out your order to determine if the color is matched through our photos on website and video call.
What is the return policies?
The return and exchange requests are only accepted by following our requirement as follows:
Hair must NOT have been installed, dyed, permed, tampered or altered in any situations
Hair MUST be in its original bundle and NOT be untied at the top
Hair MUST be kept in its original packaging
Returned packages MUST include a copy of the original invoice. We will not accept your returns or exchanges which do not follow those requirements.
Do I have to pay for the shipping cost of my return?
Yes. All customers are responsible for their own return shipping costs. We recommend that you send your return by shipping the provider with a signature confirmation service, or buying insurance to protect your package as we cannot take responsibility for lost returns.
Do I need to contact Authentichair.vn before returning my order?
You must contact us prior to sending your return, in case the return address may be different from the address your order was originally shipped from. Moreover, we will check your returned product and solve your refund. Please note that the refunds for merchandise returned without contacting us cannot be guaranteed.
How can I contact you?
You can contact our customer service within 30 days of purchase or you can directly contact the staff that is responsible for your order.
Where is Authentichair.vn’s address?
You must send us your return back to our correct company’s address: No G13102, G1 Building Vinhomes Greenbay, Me Tri ward, Nam Tu Liem District, Ha Noi, Vietnam.
Contact Whatsapp: (+84) 962919391.
Email address: sales@authentichair.vn
We are not responsible for lost returns or items send to the incorrect address
How do I receive my refund?
A full refund will be provided to the original method of payment after we have received your return that is ACCEPTED. All customers MUST contact us after sending the package back and provide us your information in order for us to repay the refund.
Moreover, Authentichair.vn also provide 30 Days Product Guarantee: If any hair bundle you received have problems related to manufacturing problems, you will be protected by this guarantee:
RETURN
POLICY
- Within 30 days of receiving your order, contact us with a photo or video showing the issue ask for solutions
- We will review you claims and give the solutions. Since most problems can be solved by maintenance method, we may give you recommended product(s) that will deal with those problems. If the problem cannot be solved, the hair must be sent back to us. Then, we will handle this issue.
- In order for us to determine your products, your purchase can be replaced, your order must be sent back to our office. All costs for removing your items and shipping are the customer’s responsibility.
- We do not offer the returns or the exchanges for the customized hair products. Should you have any other questions, please do not hesitate to contact us anytime!
GUARANTEE
POLICY
Privacy Policy: Your Guide to Data Protection and Security
At Authentichair.vn, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data when you visit our website, use our services, or interact with our platform. We take your privacy seriously and encourage you to read this policy carefully to understand how we handle your information.
Information We Collect
We may collect various types of information from you, including personal data such as your name, email address, contact details, and demographic information. Additionally, we may collect non-personal information like browser type, IP address, and cookies to enhance your browsing experience.
How We Use Your Information:
The data we collect is used to provide and improve our services, personalize your experience, process transactions, and communicate with you. We may also use your data for analytics and research purposes to enhance our offerings.
Data Sharing and Third Parties:
Your information may be shared with trusted third-party service providers who assist us in delivering our services. We ensure that these partners adhere to strict privacy and security standards. We do not sell, trade, or transfer your data to external parties for marketing purposes.
Your Choices:
You have the right to access, correct, or delete your personal data. You can manage your communication preferences and opt-out of marketing emails. However, certain data may be retained for legal or business reasons.
Data Security:
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. This includes encryption, firewalls, and regular security audits.
Cookies and Tracking:
Our website may use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.
Children's Privacy:
Our services are not intended for individuals under the age of 13. We do not knowingly collect or store information from children.
Changes to Privacy Policy:
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and your continued use of our services signifies your acceptance of these changes.
Contact Us:
If you have any questions, concerns, or requests regarding your data or this Privacy Policy, please contact our Privacy Officer at sales@authentichair.vn / Whatsapp: (+84) 962919391.
At Authentichair.vn, we are dedicated to protecting your privacy and ensuring a secure online experience. By using our services, you consent to the practices described in this Privacy Policy. We encourage you to review this policy periodically for any updates.
